Política de envío

At City Swag USA, we’re committed to making sure your order arrives safely and on time. Every item is carefully inspected, packed, and prepared to provide a smooth and dependable delivery experience.

Shipping Information

Shipping Method: Standard Shipping

Shipping Coverage: United States only

Shipping Cost: Free Shipping on all orders

Currency: All prices and transactions are processed in U.S. Dollars (USD)

Processing Time

Orders are typically processed within 1–2 business days (Mon-Fri) after purchase. Orders are prepared during normal business hours, Monday through Friday, excluding holidays.

Estimated Delivery Time

After your order has been shipped, delivery usually takes 4–7 business days (Mon-Fri) depending on your location and carrier service.

Estimated total delivery time is approximately 5–10 business days (Mon-Fri) from the date the order is placed.

Order Cut-Off Time

Orders placed after 5:00 PM (GMT-05:00) Eastern Standard Time (New York) will begin processing on the next business day.

Tracking Your Order

Once your order has shipped, you will receive a shipping confirmation email with tracking information included.

Please allow up to 48 hours for tracking updates to appear in the carrier’s system.

Additional Delivery Information

Delivery times are estimates and may occasionally vary due to weather conditions, carrier delays, holidays, or periods of high shipping volume.

Victoria's Boutique is not responsible for delays caused by incorrect or incomplete shipping information entered at checkout.

 

CUSTOMER SUPPORT

Email: cityswag@cityswagusa.com
Phone: +1 631-319-6847
Address: 2 West Main Street, Patchogue, NY 11772, United States

Business Hours:

Monday – Thursday | 11:00 AM – 8:00 PM EST

Friday – Saturday | 11:00 AM – 9:00 PM EST

Sunday | 11:00 AM – 6:00 PM EST